The Water Department is a crucial part of the municipal government responsible for managing and providing safe, clean, and reliable water services to the residents and businesses within a the City of Elko. The Water Department plays a vital role in promoting public health and supporting the community's quality of life by ensuring that residents have access to a safe and reliable supply of clean water for drinking, sanitation, and other purposes.

Water Supply and Distribution: The department is responsible for sourcing, treating, and distributing potable (drinkable) water to the community. This involves managing water sources, treatment facilities, and an extensive network of pipes and infrastructure to deliver water to consumers.

Water Quality Monitoring: Ensuring that the water supply meets or exceeds water quality standards is a top priority. Water quality monitoring involves regular testing for contaminants, water treatment, and maintaining water quality throughout the distribution system.

Infrastructure Maintenance: The department maintains and upgrades the infrastructure, including water treatment plants, reservoirs, pumping stations, and the distribution network (pipes, valves, hydrants, etc.) to ensure the efficient and reliable delivery of water.

Customer Service: Providing responsive customer service is essential. This includes handling billing and payment inquiries, addressing water quality concerns, and responding to customer service requests.

Emergency Response: In the event of water emergencies, such as leaks, main breaks, or water quality issues, the department plays a critical role in rapid response, repair, and communication with the public.

Water Conservation: Encouraging and enforcing water conservation measures to ensure responsible water use and to protect water resources is a common goal of water departments.

Compliance and Regulation: Water departments must adhere to state and federal regulations related to water quality, safety, and environmental protection. Compliance ensures that the water supply is safe for consumption.

Capital Planning: Developing long-term plans for infrastructure upgrades and expansion is essential to meet the needs of a growing community and to ensure the system's resilience and sustainability.

Water Rate Management: Determining water rates that cover the costs of service while ensuring affordability for consumers is a key financial responsibility of the department.

Public Education: Providing information and educational resources to the public about water conservation, water quality, and the importance of protecting water sources.

Water Source Protection: Managing and protecting the sources of drinking water, which can include groundwater wells, surface water reservoirs, or other water sources.


* Bank Draft Authorization Form

* Construction Water Application

* Disconnection Form

* Payment Methods for Utility Bill

*Treated Construction Water Application

* Water Application Form

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Days & Hours of Operation
Monday-Friday 8:00 a.m. to 5:00 p.m.

Location & Contact

1751 College Avenue
Elko, NV 89801

(775) 777-7135 or
(775) 777-7100

Call for water and sewer emergencies that are in the City, 24 hours a day, 7 days a week
(775) 777-7300